Refund Policy
Last updated: November 9, 2026
Before your P&L is built
If you've paid but your P&L hasn't been built yet, email support@summl.com and we'll refund you in full to your original payment method. Refunds usually appear within 5–10 business days.
Once your P&L is built
Building a report uses the work you paid for, so payments aren't refundable once it's built, except where the law requires otherwise. If something is wrong with your report, contact us: we'll help fix it.
When your documents don't match what you bought
Summl checks this before building. If your documents cover fewer months than you paid for, you can switch to the smaller report and keep the difference as store credit for a future P&L. If they cover more, you can pay the difference or build only the months you paid for.
Store credit
Store credit applies automatically to your next Summl purchase. It has no cash value and can't be exchanged for money.